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A growing work-from-home opportunity is to
answer the inbound customer calls for companies like J Crew,
1-800 Flowers, Virgin Atlanta, or Walgreens. These major players
and many others like them outsource their customer-service calls
to companies that hire U.S.-based virtual agents. Set your own
hours and pick an account that's ideally suited to your
knowledge and interests.
In addition to having a pleasant voice and
strong customer-service skills, you must have high-speed
Internet access, a computer, a landline, and a quiet place to
work—all of which you pay for on your own.
Expect to make an average of $8 and $15 an
hour depending on your experience, call volume and accounts. Be
prepared to work a minimum of 15 to 20 hours per week, although
some agents work 40 hours to 60 hours when their schedule
permits.
Among the companies to explore:
www.alpineaccess.com
www.liveops.com
www.workingsol.com
www.arise.com
www.customloyal.com
www.acddirect.com
www.westathome.com
www.convergysworkathome.com
www.hirepoint.com
www.telereach.com
www.intrep.com
www.vipdesk.com
and others hire year-round, and during the
holidays they're all eager for great talent as they prepare for
a very busy holiday season. Each company has different needs,
hours, clients, payment schedules, etc., so be sure to check
with a few of them to determine the best match for you.
Disclaimer: these are independent agencies
we do not endorse any certain amount of income it depends on
what work you do.
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